Refund and Returns Policy

Last Updated: 16 Feb 2025

Thank you for shopping with Tradinest LLC. We strive to provide high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns
1.1. You have 30 days from the date of delivery to request a return.
1.2. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
1.3. Proof of purchase (receipt or order confirmation) is required for all returns.
1.4. Certain items, such as custom-made, clearance, and final sale products, are not eligible for returns unless defective or damaged upon arrival.

2. Refunds
2.1. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
2.2. Approved refunds will be processed within 7-10 business days to the original payment method.
2.3. Shipping costs are non-refundable, except in cases of defective or incorrect products.

3. Exchanges
3.1. We only replace items if they are defective or damaged upon arrival.
3.2. If you need to exchange an item for the same product, contact us at contact@tradinest.com.

4. Return Shipping
4.1. Customers are responsible for return shipping costs unless the return is due to an error on our part (defective, damaged, or incorrect item).
4.2. We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost or damaged returns.

5. Late or Missing Refunds
5.1. If you haven’t received your refund within the expected timeframe, please check with your bank or credit card provider.
5.2. If the issue persists, contact us at contact@tradinest.com for further assistance.

6. Contact Information
For any questions regarding our Refund and Returns Policy, please contact us at:

Email: contact@tradinest.com
Phone: +34 657-765-7758

By making a purchase on www.tradinest.com, you agree to this Refund and Returns Policy.